Frequently Asked Questions

Party Questions

What is included in the price of the party?

★Sole use of the upstairs studio for up to two hours
★A choice of pottery from the party range for each child
★Downloadable birthday invitations
★Commemorative birthday plate for birthday child
★Free juice for all the children
★Use of high chair if required (please notify us if required)

When is the balance payable for my party?

We ask that you pay the balance for your party one week prior to the party date.

How long will our party last?

When booking your party, you will have sole use of the upstairs studio for your Paint a Pot Party for up to 2 hours.
We find this is more relaxing for you to enjoy your party in an environment exclusively for you, your family and friends.

What does a party entail?

Each child will get to choose a piece of pottery from a wide selection of items within the party range chosen.

Once children have made their choices, a member of staff will explain to the children what they will need to do.

Do you provide party food?

No, food is not included in the price of your party but you are most welcome to bring your own party food or alternatively, why not order a pizza or fish and chips from one of the many local takeaways on Mapperley Top. Cakes, coffees and a range of hot and cold drinks may also be purchased from the studio downstairs.

All that we ask is that you clear away after the children have eaten their party food and please take your rubbish home with you.

Please remember that often there is another party booked in after you, so please leave the room as you would like to find it.

Can we play music?

Yes you can play music during your party. We have an ipod dock which you are welcome to use.

How many adults need to stay at the party?

This depends really on the age of the children at the party, however, we would recommend at least two adults stay for the duration of the party. More may stay if they wish

Will a member of staff be present throughout the party?

A member of staff will be with you at the start of the party to explain the painting process to the children but once the party is under way and children are all engrossed in their little masterpieces we will leave you to enjoy your party with your family and friends. We will of course pop back every now and then throughout the party to see if everything is running smoothly. Once children have finished painting a member of staff will clear the tables of painting things, ready for food if necessary.

Please remember, we are always close by should you require our assistance at any time.

If we finish painting early, can we play games?

If the children finish their painting sooner than you anticipated, you are welcome to play some party games however, as the studio has a wooden floor jumping and stamping games are discouraged!

Are the children allowed out of the party room?

We would ask that you try to keep the party contained within the upstairs studio and not let the children run up and down the landing and where possible that the children are supervised to the toilet. The stairs are very steep and we would hate for there to be any accidents.

Please encourage your children to be considerate of other customers who will be in the building whilst your party is in progress.

What if we bring more children on the day?

If you have more children turn up at the party than you have paid for, no need to worry we can sort out the difference at the end of the party.

What happens if a child who has been paid for does not turn up?

Unfortunately we do not offer refunds once a party has been paid for.

What if we have to cancel a party?

If you need to cancel a party the deposit is non-refundable however you are most welcome to retain this deposit by rebooking the party on an alternative date.

Thanks and enjoy your party.

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