Razzle Dazzle Pots
At one time if we talked about keeping customers & staff safe we would immediately think about security measures and risk assessments for potential hazards. In this new world order of Covid 19, however, it means washing your hands and new buzz words like social distancing and one metre plus.
Things here at Razzle Dazzle Pots have changed a little bit and we feel that we are good to go, we have tried to keep the same friendly atmosphere and experience you all know and love but with just a few added cleaning procedures and the moving of furniture.
1. As of the 24th July 2020 the Government has issued a directive that everyone should be wearing a face covering to help protect others and restrict the possible spread of the pesky virus we all have come to love and hate!! well more hate than love.. So wear your mask when you arrive, and once you are sat down you can take it off. Please restrict movement around the studio. We will stop this practice as soon as we are advised we can!
2. Every table now has hand sanitiser on it, so has the counter. Please use this or your own frequently when in the studio. Also follow the guidance on hand washing.
3. New usable spaces upstairs mean that customers can socially distance whilst enjoying the pottery painting experience.
4. On the tables is a reminder about our procedures - so stay seated as much as possible, avoid touching things unnecessarily and only one person approach the counter when coming to pay.
5. We have gone computerised - woo hoo! No more hunting around for your receipt when you come to collect. It will be in your email, or failing that we have your transaction on our computer. It is all password protected (twice!) and it is just for our use - it will not be shared with anyone else. If we get a report of someone being confirmed as Covid 19 positive then we are obliged to share the relevant peoples contact details with the NHS Track and Trace, but only for that day. If you do not want this to happen please let us know and we will make a note on your record.
6. Booking - to help again with limiting contact between customers please book your session with us - there are buttons on the website and Facebook to take you to the right page. You can also call us and book over the phone - 0115 905 6029. You can still come in on the off chance but we would prefer if you call ahead.
7. After you have gone we will sanitise the table and all the stuff you have used. We have to be honest it is starting to smell a bit of anti-bacterial spray in here!
Whilst the studio has been closed we have been doing a bit of decorating and getting the place ready for you to come in and paint. Parts of downstairs, the actual stairs and the upstairs studios have had a make over and are looking gorgeous. We are feeling like we have been on an episode of Changing Rooms! Right from the beginning of lockdown we had an idea that once it was all over the way we do things are going to have to change. To start with downstairs we have moved one table out, this means there is more room to move around and also that you can be seated a little further apart. To compensate we will be using upstairs a lot more.
With this is in mind we have made better use of the upstairs rooms. We now have three rooms upstairs that will be available for painters.
The party room which many of you will already be familiar with has had a coat or two of varnish on the floor and a little bit of paint here and there. The tables are laid out for painters and can easily be moved around for when we can have groups in again.
The room across from the party room - Studio 2, was at one time used for doing clay work but since the wheels died it became a bit of a store room / overflow studio. This has been cleared of all storage and had a makeover. We think it is looking lovely. In there is a big table for eight and a regular table that seats four.
Our new room, which once was office to Jane's husband, Paul, is now our Studio 1 - Paul has moved office and we have given it a whole new look. Here you will find a small table for two and a large table for seven. It also has a sofa!
Once we are able to socialise with different people the two smaller rooms will be available to book for small parties.
Following on from the latest Government guidelines (23rd July 2020) on the wearing of facemarks we thought it prudent to let you know what is expected here at Razzle Dazzle Pots. First off we should say that if you want to wear a face mask all the time you are in the studio you can, no one will judge you!
1. If you are coming into the studio even if it is just to collect something or drop something off you need to have your mask on.
2. If you are coming into the studio to paint - whilst you are sitting at a table, not moving around and will be sat painting or drinking something tasty from our menu then you do not need to wear your mask.
3. When leaving the table or when approaching the counter - we ask that it is only one person at a time and that they wear their mask.
4. Under 11's do not need to wear a face mask.
5. If you want to sit separate from other people you can - just let us know when booking and you can have a table upstairs away from people coming in and out of the studio.
Thank you for your understanding and hopefully this won't last long.
Please use our new booking system to reserve your table, it is there to help us stagger arrival times and try to maintain some semblance of social distancing 1+.
Before the lockdown we here at Razzle Dazzle Pots started to offer take away pottery painting kits but unfortunately Covid 19 put the kibosh on our plans and we only managed to operate like that for a weekend! We are thankful, however, that recent guidelines from the Government have indicated that our kind of business can now operate on a take away basis.
The plan is for us to offer take away pottery painting kits in Nottingham from the 1st June 2020. Take a look at the Take Away Kit page to find out about the process for ordering and also all of the videos that we have made of the various stock we have available. You will be able to make an order request from the website which we will call you back to confirm and payment will be taken over the phone. Or you can just call us with the order.
For the short term, until we can open the studio for actual sit down customers, we will be changing our opening hours. The new hours will be Monday to Friday 10am - 3pm for telephone orders to be taken, processed and for kits to be collected. After 3.30pm we will then make deliveries for those who are unable to get to the studio. Delivery will be free for a three mile radius and then charged at £1 per mile there after. We will of course be flexible for those who can't collect before 3pm.
All of the stock videos are being updated and we may even have the Halloween and Christmas stock out and available to order too!
